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The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union, and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU). It also addresses the export of personal data outside the EU.

The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.[1] When the GDPR takes effect, it will replace the 1995 Data Protection Directive (Directive 95/46/EC).[2]

It was adopted on 27 April 2016. It becomes enforceable from 25 May 2018, after a two-year transition period.

Altec are fully aware of the requirements of the new GDPR regulations and our Policy and practices are compliant with it.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to sales@altecweb.com or by writing to Altec Extrusions Ltd, Station Approach, Victoria, St Austell, PL26 8LG. Alternatively, you can telephone 01288 357800.

Altec Extrusions Ltd is a registered company (no. 03609913). The registered address is Victoria Commercial Centre Station Approach, Victoria, St Austell, United Kingdom, PL26 8LG.

We obtain information about you when you use our website, telephone or post to contact us about products and services.

The personal information we collect might include your name, address, email address, and contact number.

If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

We may use your information to:

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.

The personal information we collect might include your name, address, email address, and contact number.

If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

The personal information we collect might include your name, address, email address, and contact number.

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service.

Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

When you are using our secure online payment page, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

You have a choice about whether you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email sales@altecweb.com or telephone on 01288 357800.

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at sales@altecweb.com, or write to us at Altec Extrusions Ltd, Station Approach, Victoria, St Austell, PL26 8LG. Alternatively, you can telephone 01288 357800.

You have the right to ask for a copy of the information Altec Extrusions Ltd hold about you (we may charge £10 for information requests to cover our costs in providing you with details of the information we hold about you).

When you enter sensitive personal information, we take steps to ensure that it’s treated securely. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Our website requires 'cookies' to be enabled in your browser.

Cookies are small information files stored on your hard drive. These files are created by web sites and can only be recognised by the website that has created them. They act very much like a passport or ID card, enabling web sites to remember who you are amongst the many other people accessing the site. In order to use the shopping basket system and therefore order on-line, your web browser must be configured to accept cookies.

The creation of a cookie on your computer does not give our website any access to any other information on your PC, such as your e-mail address.

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

As part of the services offered to you, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

We keep this Policy under regular review. This Policy was last updated in March 2018.